EME·Strategy
Boutique Operations Board
12 boutiques 38 open tasks
Before · scattered coordination
Group chat · Store Ops
Paris ok for Fri training?
09:14
Not confirmed yet
09:22
Who sends the checklist?
09:31
I thought you did
09:35
Email · Ops reminder
Tracker_v12_FINAL_2.xlsx
Task
Owner
Status
Due
Opening checklist
Paris ops
In progress?
Jun 01
Supplier confirm.
Procurement
LATE
May 28
Training ritual
L&D
TBD
QR review setup
Ops lead
Pending
Jun 04
Call Paris re: training — confirm by Thu. Airport supplier still no reply. Check with Resort.
Boutique opening · Week 22
12 boutiques · Opening season 2026 · All regions
12
Boutiques
All regions active
38
Open tasks
Across all boutiques
76%
On track
vs 48% last season
1
Needs HQ attention
Supplier confirmation · 3d late
On track
Store opening checklistJun 05
Training ritualJun 10
QR review workflowJun 04
Waiting
Boutique feedbackRegional
Late · HQ visibility
Supplier confirmation 3d late
Store opening checklist
Paris flagship · Boutique opening · Week 22
Owner
Paris flagship ops
Due date
June 05, 2026
Status
Waiting
Proof needed
Photo + team sign-off
Checklist items
Display configuration confirmed
Done
Team briefing completed
Pending
QR review link activated
Pending
Operational issue detected · HQ attention required
Auto-escalated
Supplier confirmation
Owner
Procurement lead
Original due
May 28, 2026
Delay
3 days late
Impact
Airport boutique opening at risk
HQ visibility · Escalation path
Issue surfaced to regional director
Procurement lead assigned as sole accountable owner
New resolution deadline: June 02, 2026
Airport boutique opening sequence paused pending confirmation
Boutique alignment · Week 22
Standardizing the operating routine across all boutiques
Paris flagship
Opening checklist 40%
QR review setup 60%
Feedback collected 55%
Partial
Airport boutique
Opening checklist 20%
QR review setup 30%
Feedback collected 10%
Not started
Resort boutique
Opening checklist 55%
QR review setup 80%
Feedback collected 70%
Active
One operating view across boutiques.
Boutique operations board · Week 22 · All regions · Live
1 owner · 1 due date · 1 status
Every task has a single accountable owner and a visible deadline — no shared spreadsheets, no follow-up messages.
QR review flow active
Retail feedback collected at point of experience — structured, traceable, live across all boutiques.
Late tasks visible to HQ
Issues surface before they become incidents. Escalation is built into the workflow, not added after the fact.
Boutique progress live
Opening readiness visible in real time across all boutiques — no check-in calls, no status update meetings.
Boutiques
12
On track
76%
HQ visibility
Active
QR review
Live
Late tasks
Escalated